Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesGood, but starting to slip — I have two major issues dog poop and new trash issues.
When I first moved in, the dog poop was monitored, and fines were issued. As a dog owner who frequently uses the main dog park, there’s not a single day that I go into the main dog park that there isn't poop that hasn’t been picked up. I’m also noticing it throughout the grounds.
Regarding the new trash service, their hours are too early, and I often miss the pickup. On the nights I am home, they pick up before 7 pm, and most nights I do not get home before 7.
response from property -Thank you for the feedback and for bringing these concerns to our attention. We will continue working to address the pet waste throughout the community and are still utilizing PooPrints to help monitor and address pet waste concerns.
We also appreciate your feedback regarding the valet trash service and understand your concerns with the updated pickup time.
We truly value you as a resident and appreciate you taking the time to share your feedback with us!
|Recommended: YesNA — NA
Thank you so much, James, for taking the time to leave us a 5-star review! We truly appreciate your support and are grateful to have you as part of the Wrenfield at Pleasant View community. It means a lot to know that your experience has been a positive one. If there's ever anything we can do for you, please don't hesitate to reach out!
|Recommended: NoTold our paymen certified funds have been returned unpaid As if they were checks Then unwarranted charges Y’all need to fix this egregious error immediately — You stink
Thank you for your feedback. We're sorry to hear that you had a negative experience. We strive to provide a positive living environment for all of our residents and would welcome the opportunity to learn more about your concerns. Please feel free to contact our office directly so we can discuss your experience and see how we can help.
|Recommended: NoAwful customer service — The office never responds to calls or emails. I have been trying for months to get 2 things resolved.
Thank you for sharing your feedback. We are sorry to hear that you feel your concerns remain unresolved. We value open communication and have appreciated the opportunities we've had to discuss your concerns with you. While we understand that we may not have met your expectations, we remain committed to working with you and finding a resolution.
Please don't hesitate to reach out to our office directly so we can continue the conversation. We appreciate your feedback and the opportunity to improve.
|Recommended: YesGreat Place to Live — Living here feels just like being on vacation The staff is really friendly and takes the time to get to know everyone. Plus, the maintenance team is just fantastic We’re lucky to have such great people around
Thank you for your wonderful review! Hearing that living at Wrenfield at Pleasant View feels like being on vacation is one of the best compliments we could receive. We strive to create a welcoming community where residents feel at home, and we're so happy that our team has made a positive impact on your experience. Your kind words about our maintenance staff mean a lot, and we'll be sure to pass them along. We truly appreciate having residents like you as part of our community! 😊
Frequently Asked Questions
Wrenfield at Pleasant View has an overall rating of 4 out of 5 stars, based on 5 resident reviews.
What percentage of residents recommend Wrenfield at Pleasant View?
According to the reviews shown, 60.0% of residents recommend Wrenfield at Pleasant View.
How do residents rate the staff at Wrenfield at Pleasant View?
Residents rate the staff at Wrenfield at Pleasant View at 4 out of 5.
How is maintenance rated by residents at Wrenfield at Pleasant View?
Residents rate maintenance at 4 out of 5.
How is parking rated by residents at Wrenfield at Pleasant View?
Residents rate parking at 5 out of 5.